The pilot program is moving forward! Second training session of Canal Foros

Dec 5, 2023 | News | 0 comments

We continue to move forward with the pilot program that seeks to evaluate the operation of the Forums grievance mechanism.

Just as a few weeks ago we told you about the first company that participated in this pilot, today we are pleased to share that Lucena Fruits, which has participated in the working group of the grievance mechanism, and has collaborated in the development of the guide, is the second company where our channel has been implemented.

Given the high number of workers at Lucena Fruits, we have made an effort to train the workers directly, and we have also opted for the training of trainers modality. In other words, we have trained a group of workers who will then train their own co-workers in the different farms of the company. In this way, we will be able to reach more than a thousand workers with collaborative training.

In the training sessions held on November 21 and December 1, producers and workers received information on what the Canal Foros is like, what it is used for, and learned how to use it. The objective of the work carried out is to focus on the resolution of complaints and to learn how the tool works.

We congratulate Lucena Fruits for this great step and thank them for their interest in working constantly on these issues. In addition, we invite those who wish to join this initiative to do so through this link.