Best Practices Collection

The participation of the sector companies in the Ethical Trade Forums and their close link to the work carried out in them, is reflected in the interesting compilation of cases of Best Practices that have been contributed and presented over all these years in the different Meetings and Seminars organised.

We are grateful for the generous contribution and presentation of all the sector companies participating in the Ethical Trade Forums that are part of our Best Practices Collection.

Best Practices 2021

Responsible use of labour providers

Company: Grupo Cartuja

Project: Responsible use of labour providers (Available in Spanish)

Area: RR.HH

Managing Labour providers

Company: Agromark

Project: Managing Labour providers (Available in Spanish)

Area: RR.HH

Reconciling family and work

Company: Grupo Paloma

Project: Reconciling family and work (Available in Spanish)

Area: RR.HH

Equality plan implementation

Company: Frutas Alhambra

Project: Equality plan implementation (Available in Spanish)

Area: RR.HH

Promotion of biodiversity

Company: Agolives

Project: Promotion of biodiversity (Available in Spanish)

Area: Sustainability

Reason why it started: The Agolives Biodiversity Promotion project was created in response to a recognition that the use of unsustainable farming practices was harmful to profitability.

Summary of the initiative and results: After acquisition in 2014, Agolives developed agronomic techniques and practices to achieve a sustainable olive growing model that balanced the environment with economic profitability. It was a model that could be transported to other farmers as the basis of the company’s sustainability protocol. The techniques and practices applied support more efficient risk management, relying on field measurement and control techniques such as meteorological stations. They also practiced deficit irrigation, controlling the use of water on the farm and integrated production, to reduce the use of chemical products as much as possible.

Impact of the project: Through the use of these and other techniques, Agolives achieved a series of results including a balance between the population of insects and pests, a reinforcement of the biological activity of the soil and the conservation and regulation of water and soil resources.

The development of the multifunctional margin

Company: El Ciruelo

Project: The development of the multifunctional margin (Available in Spanish)

Area: Sustainability

Reason why it started: Aims to contribute to the delivery of global sustainable development, managing the challenges posed by agriculture for the benefit of current and future generations.

Summary of the initiative and results: The most innovative project carried out is LivinGro, that provides a new and more comprehensive vision of biodiversity by studying the microbiota and macrobiota of the soil and its influence on the quality and quantity of the harvest and therefore on profitability.

Impact of the project: The short-term benefits discussed are protection against evaporation, protection against erosion and increased biodiversity. And in the long term, transformation of the soil, increased productivity and improved harvest quality.

Worker's voice

Company: Martinavarro

Project: Worker’s voice (Available in Spanish)

Area: HR

Reason why it started: Martinavarro is committed to both traditional and more innovative processes for listening to workers’ voices. Over the past two years they have been digitizing their Human Resources department. This has delivered significant improvements, including the continuation of the relationship between workers and the company during the pandemic, while helping to maintain social distancing.

Summary of the initiative and results: Thanks to this representation, all the requests and claims of the employees are channelled through the use of more traditional channels such as the works council, the health and safety committee and the equality commission, as well as through more modern tools such as their online employee portal.

Impact of the project: This best practice highlights the importance of worker representation as a fundamental instrument to give them a voice and motivate their participation.

Sustainable use of water

Company: Grupo Paloma

Project: Sustainable use of water (Available in Spanish)

Area: Sustainability

Reason why it started: Own initiative and improvement of profitability.

Summary of the initiative and results: 90% of our greenhouse crops are under a hydroponic system. We have an irrigation system programmed by demand tray (it is only watered when the plant needs it). In addition, we have high-tech programmers, humidity and electrical conductivity probes (SMART WATER POINT) for soil crops. Since 2016 we have carried out the calculation and verification of the Water Footprint, in the last year we have also carried out the Water Footprint. We have reached the calculation of 300 ha of hydroponic tomato, table grape, nectarine and pomegranate cultivation, which represents 30% of the surface. They have been verified according to the Water Footprint Network (WFN) and ISO 14046: 2014 standards respectively. We have five solar plants, three of which are located in our reservoirs. With this, we manage to reduce CO2 emissions from our activity, water evaporation and energy consumption.

Impact of the project: Reduce the use of water, know the variation of its use in our crops over time, allowing us to act on it and reduce water evaporation in reservoirs and CO2 emissions.

Challenges of the project: Continue with this initiative until it is possible to reduce and / or maintain the goals achieved, and to expand the surface of the solar plants.

Communication as a key in the 2020 cherry campaign. Covid-19 scenario.

Company: Cerima Cherries

Project: Communication as a key in the 2020 cherry campaign. Covid-19 scenario. (Available in Spanish)

Area: Production

Reason why it started: Due to the state of pandemic recently declared at that time, the state of alarm forced us to guarantee the safety of our workers, for which a Contingency Plan was drawn up against Covid-19.

Summary of the initiative and results: We draw up a Contingency Plan against Covid-19 where all the necessary measures are found to avoid the contagion and spread of the disease within the processing plant. In addition, special facilities were modified and created to avoid overcrowding, a group was created to clean common areas that were in charge of disinfection of these, a group of personnel controllers was created to guarantee the correct use of personal protection elements and measures of personal hygiene. As a result, no case of Covid-19 was reported, in addition it was possible to operate normally throughout the campaign.

Impact of the project: Through this procedure we provide guarantees and security to the workers that the measures taken by the processing plant were adequate to avoid contagion.

Challenges of the project: Based on what has already been established, certain points of the procedures must be improved. For this season there is much more information and certainties regarding the transmission of the disease, so our improvement efforts will aim to avoid the possible risk factors of contagion and to be able to have an operational campaign without contagion.

Welcome and induction protocol

Company: CITRIAL

Project: Welcome and induction protocol (Available in Spanish)

Area: Quality Department

Reason why it was started: Failures were detected in the new incorporation processes.

Summary of the initiative and results: Explain the welcome plan and not just deliver an informational document.

Impact of the project: Improvement in the process of new incorporations.

Project challenges: Reduce the failures of newly hired workers and give them security.

Best Practices 2020

Efficient use of water in greenhouse horticultural crops
Our environment

Company: Grupo Toro Verde

Project: Our environment (Available in Spanish)

Area: Sustainability

Best practices against Covid-19 at Alimer

Company: Alimer

Project: Best practices against Covid-19 at Alimer (Available in Spanish)

Area: Health & Safety

Reason why it started: Cope with the global pandemic situation.

Best practices against Covid-19 at Ecoinver

Company: Ecoinver

Project: Best practices against Covid-19 at Ecoinver (Available in Spanish)

Area: Health & Safety

Reason why it started: Cope with the global pandemic situation.

Summary of the initiative and results:

• Get information:
o Ministry of Health – measures in the different phases
o Civil Guard – workers displacements
o Prevention Service – necessary protocols
• Information to workers:
o Signage
o Face-to-face
• New hygiene measures:
o Awareness of all workers
o Teamwork
o Collaboration of the entire cooperative
o Awareness of all workers
o Teamwork
o Collaboration of the entire cooperative
• Use of PPE:
o Awareness of all workers
o Teamwork
o Collaboration of the entire cooperative
• Safety distance between workers:
o Awareness of all workers
o Teamwork
o Collaboration of the entire cooperative
o Partial telework
• Visiting restrictions:
o Awareness of all workers
o Teamwork
o Collaboration of the entire cooperative
Among many other actions.

 

Challenges of the project:

• Uncertainty
• New hygiene measures
• Use of PPE
• Safety distance
• Restriction of visits
• Disinfection of facilities
• Risk workers and family conciliation
• Mood
• New normal:
o Awareness of all workers
o Teamwork
o Collaboration of the entire cooperative
Best practices against Covid-19 at Cobella

Company: Cobella

Project: Best practices against Covid-19 at Cobella (Available in Spanish)

Area: Health & Safety

Reason why it started: Cope with the global pandemic situation.

Summary of the initiative and results:

Precautionary measures:
– Creation of a working group
– Suppression of visits and meetings
– Suppression of partner visits
– Work shifts and Telecommuting
– Suppression of access of partners to handling warehouses and docks
– Gel dispensers
– Individual Protection Equipment
o Masks
o Gloves
o Goggles and protective screens
o Safety distance
o Separator panels
– Transportitas
o Cordoned off waiting area for cargo review
o Access doors only for carriers
o Modification of the office for the reception of carriers
o Information access rules
– Time registration
– Training
o Information
o Information pills
o Signage
– Sinks and soap dispensers
– Dining rooms
– Independent entrances in warehouses
– Ozone purification system
– Carpets for disinfection
– Vehicle wheel washing system
– Box washing system for disinfection
– Disinfection of the cooperative
– Temperature
– Carrying out coronavirus test to workers

 

Impact of the project:

• Awareness of all workers
• Teamwork
• Collaboration of the entire cooperative
Best practices against Covid-19 at Martinavarro

Company: Martinavarro

Project: Best practices against Covid-19 at Martinavarro (Available in Spanish)

Area: Health & Safety

Reason why it started: Cope with the global pandemic situation.

Summary of the initiative and results:

Measures taken:
– Hygiene measures
– Social distancing
– Taking the temperature (body)
– Supply of PPE
– Medical assistance
– Communication to workers
– Creation of action procedure, protocols for visits, suppliers, specific work instructions
– Specific posters created by the Mutual
– Special contract with Health Surveillance for the follow-up of possible open and infected cases.
– Installation of tv screens in the warehouse to reinforce communication
– Communication to staff
– Meetings with company committees
– Personal thank you video

Challenges of the project:

Future measures:
– Automatic temperature measurement
– Social distancing
– Hand hygiene reinforcement
– Supply of protection equipment
Best practices against Covid-19 at Primaflor

Company: Primaflor

Project: Best practices against Covid-19 at Primaflor (Available in Spanish)

Area: Health & Safety

Reason why it started: Cope with the global pandemic situation.

Summary of the initiative and results: 

• Distribution and recommendations, by the different means either online, by means of posters, messages or by email to all the workers of the company directly or indirectly through their managers.

• Inform of all mandatory legal measures promptly and in an agile way so that they are complied with immediately.

• Prepare your own posters in cases where there are no posters from official bodies.

• Keep all the rules updated and redistribute all those that undergo modifications following the same action protocol.

• The Crisis Committee is created, made up of all representatives of the different production areas, with responsibility and who can know and provide the information required to manage the situation, in addition to internal crises, serious incidents and external crises. that may arise during the COVID-19 pandemic.

Impact of the project: The fluidity of communication and training has allowed the situation, within the exceptionality that has been inherent to it, to have passed normally without generating situations of uncertainty to be highlighted.

Challenges of the project: Ensure that information and communication are not lacking to avoid contagion and prevent information from spreading in an uncontrolled way, due to lack of it.

Best practices against Covid-19 at Frutas Alhambra

Company: Frutas Alhambra

Project: Best practices against Covid-19 at Frutas Alhambra(Available in Spanish)

Area: Health & Safety

Reason why it started: Cope with the global pandemic situation.

Summary of the initiative and results: 

Several preventive health and safety measures were applied:
Face screens:
• They impeded the correct vision of the worker and were easily fogged.
• Screens were replaced at each work station.
Masks in the field:
• They caused shortness of breath, hyperventilation and hypoxia.
• Harvesting was rescheduled to increase the distance between workers and avoid possible cross-propagation.
We study the possibility of installing low-emission and highly effective Ozone machines in offices and manufacturing rooms:
• Pro: being able to keep the facilities safe during the day.
• Against: we are studying the possible toxicity due to continuous exposure, as well as the possible effects of oxidation on office equipment or machinery in handling rooms.

Challenges of the project: 

• Maintain a safe work environment for everyone with comfortable and accessible protection.
• Prevent the spread of the virus among workers.

New technologies applied to the agri-food industry

Company: Zanobeet

Project: New technologies applied to the agri-food industry (Available in Spanish)

Area: Human Resources

Reason why it started: Computerize and automate as much as possible the entire data system of the company in reference to workers for greater efficiency.

Summary of the initiative and results: After the hiring of Evicertia, a greater control is carried out at the moment of all the personnel.

Impact of the project: Positively for the worker and for the company, from a computer or their own mobile, all the important steps are taken.

Challenges of the project: The new challenge that we have pending and we are now working on it, is to create an internal platform for the automation of shipments, reception and control of notices of everything that happens in reference to the worker (Contracts, payroll, information, training, medical examinations, etc. )

Compliance with environmental requirements in agricultural farms

Company: Driscolls / Realza Ingenieros

Project: Compliance with environmental requirements in agricultural farms (Available in Spanish)

Area: Sustainability

Reason why it started:

Agriculture in the Doñana Environment
Justify to clients:
• Crops in non-agricultural areas.
• Irregular wells.
• Use of rainwater.
• Stream catchments.
• Rafts not legalized.
Conscious consumers.
Environmental groups.

Summary of the initiative and results:

Soil and water legality on farms
The objective is to have an approximation of compliance with the environmental regulations of the agricultural farms that produce fruit for Driscoll’s in Huelva.
• Land use.
• Water concessions.
• Rafts.
• Others: streams, cattle trails, corridors, …
Special attention to the surroundings of Doñana.
Commitment to transparency with clients.

Impact of the project:

Confidence-building initiative for consumers.
Detailed knowledge of the supplier.
Efficiency in order management.
Decrease in claims.
Transparency before clients and consumers.
Selection of suppliers and promotion of self-control.
Open to third party supervision.
Innovative, open, cloud-based system …

Environmental challenges

Company: Vicente Giner

Project: Environmental challenges (Available in Spanish)

Area: Sustainability

Reason why it started: Performance from field to warehouse, taking into account the different environments / conditions and climates of the area.

Summary of the initiative and results:

Management of water resources and fertilization:
Mediterranean area
• Use of padding that optimizes the use of water and herbicides.
• Agrometeorological station.
• Organic amendments.
Management of water resources and fertilization:
Mediterranean area
• Use of padding that optimizes the use of water and herbicides.
• Agrometeorological station.
• Organic amendments.
Management of water resources and fertilization:
Mediterranean area
• Use of padding that optimizes the use of water and herbicides.
• Agrometeorological station.
• Organic amendments.

Impact of the project:

• Depending on the characteristics of the area, we must adopt specific control and management measures for the farms.
• The sustainability of our exploitation is guided by its integration into the environment.
• The use of biodiversity in our favor, using the synergy generated by the relationships between different species and our cultivation is key to the long-term survival of our farms.

Challenges of the project:

Management of water and energy resources:
Limited water resources.
Poor quality water along with saline and sodified soils.

Crop management and pest control:
Crop competitiveness.
New emerging pests and legislative restrictions.
Search for alternatives to the use of pesticides.

Biodiversity management:
Crops not integrated into the ecosystem.
Biodiversity loss.

Best practices to improve the health and safety of workers both in the field and in the warehouse

Company: Frutas Alhambra

Project: Best practices to improve the health and safety of workers both in the field and in the warehouse (Available in Spanish)

Area: Health & Safety

Reason why it started: Best practices to improve the health and safety of workers both in the field and in the warehouse.

Summary of the initiative and results: EVR by job position with interviews with personnel (2017) and warm-up exercises and stretching before the start of the working day.

Impact of the project: This good practice had a positive impact in several areas: reduction of injuries, reduction of work accidents, higher performance, great acceptance and satisfaction by workers, it generates camaraderie among the workers themselves and with the foremen.

Best practices against Covid-19 at Agolives

Company: Agolives

Project: Best practices against Covid-19 in your company (Available in Spanish)

Area: Health & Safety

Reason why it started: Exceptional situation caused by COVID19.

Summary of the initiative and results: Development of a series of security measures that will minimize the risk of contagion.

Challenges of the project: Continue to serve the whole of the Company with the maximum guarantees for the entire AGOLIVES team.

Best practices against Covid-19 at Royalveg

Company: Royalveg

Project: Best practices against Covid-19 in your company (Available in Spanish)

Area: Heath & Safety

Reason why it started: As a result of the appearance of Covid-19 and the unawareness of all the participants.

Summary of the initiative and results: Positive result as it helped us keep our workers safe from the pandemic.

Impact of the project: It had a high impact, thanks to all the contributions of the Forums and the Working Groups.

Challenges of the project: Face and seek solutions to an unknown situation.

Path to wellness: Stretching during the working day

Company: Frutas Poveda

Project: Path to wellness: Stretching during the working day (Available in Spanish)

Area: Quality Department and Human Resources Department

Reason why it was started: To favour the reduction of injuries in the packaging area of the warehouse, where physical fatigue is a factor to take into account in the occupational health of workers.

Summary of the initiative and results: Stop for 6-8 minutes every 4 hours of continuous work, thus finding a benefit for the workers (physical and mental well-being) = Improved quality of work, and long-term benefits in the company (improving work performance, lower percentage of injuries and low economic cost).

Impact of the project: Improvement of the work quality of the workers and benefits in the short and long term of the company’s work performance.

Project challenges: Greater individualization in each of the workers and their involvement in future measures and improvement of the system.

Social, economic and environmental sustainability in the use of water

Company: El Ciruelo

Project: Social, economic and environmental sustainability in the use of water

Area: Sustainability

Reason why it was started: Reduce the water footprint.

Summary of the initiative and results: In the different initiatives, it has been possible to save between 30% -60% of water.

Impact of the project: Improvement in saving water and supplies.

Project challenges: Infrastructure and economic effort.

Best Practices 2019

Source contracting system in Morocco

Company: Bionest

Project: Source contracting system in Morocco (Available in Spanish)

Video: Source contracting system in Morocco (Available in Spanish)

Area: Human Resources

Summary of the initiative and results:

  • Welcoming women workers
  • Training / training
  • Organization of accommodation, equipment …
  • Protocols (maternity, accidents …)
  • Multiculturalism management through commanders
  • Facilities
  • Leisure – conviviality days, Ramadan festival

 

Project impact:

  • Fluent dialogue with the workers
  • Anticipation and efficient management of conflicts
  • Workers most involved with the company
  • Higher productivity

 

Project challenges:

  • Improve telephone communications in the villages.
  • Train women who have been around for several years and create their own crews.
  • Encourage coexistence days by organizations that help us improve what we already do
Description of good practices implemented in your company

Company: AM Fresh

Project: Description of good practices implemented in your company (Available in Spanish)

Area: Human Resources

Reason why it was started:

• Workforce> 50% are over 55 years old.
• Morning and afternoon shifts in the middle of the campaign.
• Increase in sick leave.

Summary of the initiative and results:

Agreement with the Works Council: Workers over 62 years of age
• They have preference in choosing the work shift
• They are not obliged to work the 9th hour of the day
• Free shuttle bus to the workplace
• Free WIFI in the company dining room
• Access to bakeries is allowed for the sale of products during rest hours.
Among other improvements.

Project impact:

• Decrease in casualties
• Work satisfaction
Implementation of ergonomic improvements and hygiene and safety conditions at work

Company: Agrupapulpi

Project: Implementation of ergonomic improvements and hygiene and safety conditions at work (Available in Spanish)

Area: Human Resources

Reason why it was started:

The Human Resources and Occupational Risks department found challenges to improve:
• Flexible schedules to reconcile work and family life.
• Improve the quality of workers due to exposure to agents
physical (noise, lighting and thermal environment).
• Preventive measures to minimize the impact of manual handling of loads, forced postures and repetitive movements (risk of musculoskeletal injury in the neck-shoulder area and in the hand-wrist area, which can lead to PE).
• Reduce the risk of cardio-respiratory arrest that may occur in workers during the performance of their work.

Summary of the initiative and results:

• Adaptation of the working day
• Periodic noise assessments
• Adequate lighting.
• Reduce heat stress
• Anti-fatigue or anti-stress mats.
• Physical exercise program.
• Reorganization of work.
• An automated external defibrillator is installed

Project impact:

• More motivated workers
• Heart-healthy zone
• courses on the prevention of musculoskeletal injuries due to repetitive movements
• Anti-stress mats and stretching program integrated into the working day.
• Occupational health

"Housing Table" Project

Company: Cooperative Coprohnijar & ONG CEPAIM

Project: “Housing Table” Project (Available in Spanish)

Area: Social

Reason why it was started: Need for access to affordable housing in the Níjar region

Summary of the initiative and results: Interdisciplinary community space with multiple interest groups represented in search of solutions for the eradication of settlements in the Region. Participation in the Municipal Housing Plan, pilot project for action in settlements, request for emergency aid for settlements

Project impact: Integration of interested parties in search of a common goal.

Project challenges: Medium-long-term solution to the slums and access to decent conditions

Work - Life Balance

Company: Sun Salads Spain

Project: Work – Life Balance (Available in Spanish)

Area: Technical departments (trained personnel) and field (personnel with basic training)

Reason it started: Generalized demotivation

Summary of the initiative and results: The possibility of readjustments in the company’s system was valued, and in the long run a motivational benefit for our work team has been obtained.

Project impact: Greater involvement of the workers, due to their own motivation, improving the performance and efficiency of the different tasks.

Project challenges: Try to keep the lines drawn and carry out and / or incorporate new actions if necessary.

Holding internal employee forums inspired by the Ethical Trade Forums

Company: The Summer Berry Company

Project: Holding internal employee forums inspired by the Ethical Trade Forums (Available in Spanish)

Area: Human Resources

Reason why it was started: To involve employees in decisions to improve internal structures, listen to their ideas and suggestions for improving internal processes

Summary of the initiative and results: Carrying out cultural and sports activities and programs to help the social integration of workers.

Project impact: Very positive, with improvements over the years.

Project challenges: Regular questionnaires – Workers’ Forum – from face-to-face to digital

Facilities, training, integration and communication for workers

Company: Hall Hunter

Project: Facilities, training, integration and communication for workers (Available in Spanish)

Area: Human Resources and Welfare

Reason why it was started: Improve the integration of migrants in the Odemira territory

Summary of the initiative and results: Have support for the equal process of our workers. Promote alliances with other companies and social actors in the region. Improve the supply of training, accommodation and facilities.

Project impact: Very positive feedback that helped define investment projections for Capex 2019.

Project challenges: Execution of Capex projects for well-being.

Best Practices 2018

Workers' committees as a communication tool between workers and management
Elements of a good welcome program

Company: El Ciruelo

Project: Elements of a good welcome program (Available in Spanish)

Area: Human Resources

Elements of a good welcome program

Company: Angus Soft Fruit

Project: Elements of a good welcome program (Available in Spanish)

Area: Human Resources

Best practices with employment agencies

Company: G’s

Project: Best practices with employment agencies (Available in Spanish)

Area: Human Resources

Reason why it was started: Need for the creation of a risk assessment table

Summary of the initiative and results: 

  • It is a systematic risk identification and management procedure.
  • It is based on the analysis of both general and specific factors (environment, performance, etc.) to determine and evaluate the risks that affect an organization.
  • It facilitates establishing the appropriate measures to control, mitigate or eliminate the identified risks.

Project impact:

  • It allows you to visualize and measure the risks your organization faces.
  • It can be adapted to any theme and type of organization.
  • It induces a decision-making based on higher measured in technical criteria.
  • Help protect your company and manage it more efficiently.
  • Boost continuous improvement and accountability within the organization

Best Practices 2017

Workers' welfare

Company: Grupo Unica

Project: Workers’ welfare (Available in Spanish)

Area: Human Resources

Implementation of a productivity incentive system

Company: Uvasdoces

Project: Implementation of a productivity incentive system (Available in Spanish)

Area: Human Resources

Worker's Welfare Programme

Company: Driscoll’s

Project: Worker’s Welfare Programme (Available in Spanish)

Area: Human Resources

Working hours and overtime

Company: G’s

Project: Working hours and overtime (Available in Spanish)

Area: Human Resources